PlayStation Support

Can't access your content?

Restoring licenses may help with access to digital purchases, games, and virtual currency.

What is Share Play?

Share Play allows you to invite a visitor to view or play a game, or a local multiplayer session.

Need help with a game download?

Troubleshoot common download issues for games purchased on PlayStation Store.

PS4 games

Curious to learn about PS5 backward compatibility or how to upgrade your PS4 title to a PS5 version?

Looking for help with voice chat?

Learn how to troubleshoot common voice chat issues.

Where's the content I bought?

About downloading PS Store purchases to your console.

Need help for Remote Play?

Find out how to troubleshoot issues with Remote Play.


Find out how to make and cancel PlayStation™Store pre-orders, where to find pre-order release dates and how to automatically download a pre-order.