Fix & Connect
Help for sign-in and connection issues.
Going wired or wireless?
This article explains how to set up a wired or wireless connection on your system to access the internet and PSN.
Ready to get going with PS5?
Find out how to set up your PlayStation®5 console for the first time, and connect to PlayStation™Network.
Need to set up a PS4?
Learn how to set up your PS4™ console for the first time, update the system software and connect to PSN.