PlayStation Support

PlayStation Support

How can we help?

Are you ready for PlayStation®5?

Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games.

Important notices

Find information about PlayStation products, features and services that are no longer available or are being discontinued.

Online Assistant

Reset your password & restore access to your account.

Refund Assistant

Request a refund for content purchased on your account.